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Error code of the reception system, Trou ble s h oot in g chap te r 5 – Konica Minolta bizhub 360 User Manual

Page 107

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5

Troubleshooting

5-6

Network Fax

T

rou

ble

s

h

oot

in

g

Chap

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r 5

Error code of the reception system

N20

Memory error

Memory overflow

No

The memory is full.
Check to see if there is any other job
being handled.
With the number of transmission
sheets reduced or the resolution for
read reduced, send it again.

N21

HDD error

HDD error

No

HDD is full.
Delete unnecessary files.
With the number of transmission
sheets reduced or the resolution for
read reduced, send it again.

N22

Conversion er-
ror

Conversion error

No

After turning off and on the main
power switch, send it again.

N25

Memory over-
flow

Memory overflow

No

The memory is full.
Check to see if there is any other job
being handled.
With the number of transmission
sheets reduced or the resolution for
read reduced, send it again.

Code

Classification

Details of the error

Redi-
al

Corrective Action

Code

Classification

Details of the error

Corrective Action

N50

SMTP recep-
tion

SMTP reception er-
ror

When the SMTP reception does not start in
60 minutes after connection for an incom-
ing call, this error may be resulted.
Ask the sender to send it again.

N51

Decode

In excess of the
length specified for
reception

Ask the sender to send it again after the
length of the text being reduced.

N52

Decode

In excess of the
number of pages
specified for recep-
tion

Ask the sender to send it again after the
number of text sheets being reduced.

N53

Decode

File error

Ask the sender to send it again in a correct
file format as shown below.
Internet Fax: TIFF
IP Address Fax: PDF or TIFF

N54

Decode

Decode error

The data has been received in an incorrect
format. Ask the sender to send it again in a
correct format.

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