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Getting help on the web, Calling the customer support center – Lenovo G530 User Manual

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Chapter 6. Getting help and service

77

Getting help on the Web

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The Lenovo Web site on the World Wide Web has up-to-date information
about Lenovo computers and support. The address for the Lenovo home
page is http://www.lenovo.com/support.

You can find support information for your Lenovo computer at
http://www.lenovo.com/support. E-mail support may be offered for
select languages or models. Please go to http://www.lenovo.com/support
and locate your product specific support information or phone list to access
e-mail support if available. You will need to select the product name and
your machine type number.
You may also find help by visiting Lenovo forums at
http://forums.lenovo.com/lnv/

Calling the customer support center

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If you have tried to correct the problem yourself and still need help, during
the warranty period, you can get help and information by telephone
through the Customer Support Center. The following services are available
during the warranty period:

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Problem Determination - Trained personnel are available to assist you
with determining if you have a hardware problem and deciding what
action is necessary to fix the problem.

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Lenovo hardware repair - If the problem is determined to be caused by
Lenovo hardware under warranty, trained service personnel are
available to provide the applicable level of service.