Lenovo ThinkServer TD200 - Manual (Page 7)

EasyStartup overview . . . . . . . . . . . . . . . . . . . . . 148
Installing your operating system without using EasyStartup . . . . . . . 150
Using the Boot Manager program . . . . . . . . . . . . . . . . . 150
Enabling the Broadcom Gigabit Ethernet Utility program . . . . . . . . . 151
Configuring the Broadcom Gigabit Ethernet controller . . . . . . . . . . 151
Updating the firmware . . . . . . . . . . . . . . . . . . . . . . 151
Starting the backup server firmware . . . . . . . . . . . . . . . . 152
Recovering the server firmware . . . . . . . . . . . . . . . . . 152
Automated boot recovery (ABR) . . . . . . . . . . . . . . . . . . 154
Three boot failure
. . . . . . . . . . . . . . . . . . . . . . . 154
Using the integrated management module . . . . . . . . . . . . . . 155
Using the remote presence capability and blue-screen capture . . . . . . . 156
Enabling the remote presence feature . . . . . . . . . . . . . . . 156
Obtaining the IP address for the IMM . . . . . . . . . . . . . . . 157
Logging on to the Web interface . . . . . . . . . . . . . . . . . 157
Diagnostics programs and messages . . . . . . . . . . . . . . . . 158
Running the diagnostics programs . . . . . . . . . . . . . . . . 158
Advanced Settings Utility program . . . . . . . . . . . . . . . . . 159
Installing EasyManage software . . . . . . . . . . . . . . . . . . 160
Installation requirements . . . . . . . . . . . . . . . . . . . . 160
Installation order . . . . . . . . . . . . . . . . . . . . . . . 160
Installing Windows 2003 components on the Core Server. . . . . . . . 161
Installing Windows 2008 32-bit components . . . . . . . . . . . . . 161
Uninstalling the LANDesk Software Agent
. . . . . . . . . . . . . 162
Chapter 7. Troubleshooting . . . . . . . . . . . . . . . . . . . 163
Troubleshooting tables
. . . . . . . . . . . . . . . . . . . . . 163
CD or DVD drive problems . . . . . . . . . . . . . . . . . . . 163
Diskette drive problems . . . . . . . . . . . . . . . . . . . . 164
General problems . . . . . . . . . . . . . . . . . . . . . . 165
Hard disk drive problems. . . . . . . . . . . . . . . . . . . . 165
Intermittent problems . . . . . . . . . . . . . . . . . . . . . 166
Keyboard, mouse, or pointing-device problems. . . . . . . . . . . . 166
Memory problems . . . . . . . . . . . . . . . . . . . . . . 167
Microprocessor problems. . . . . . . . . . . . . . . . . . . . 168
Monitor or video problems . . . . . . . . . . . . . . . . . . . 168
Optional-device problems
. . . . . . . . . . . . . . . . . . . 170
Power problems . . . . . . . . . . . . . . . . . . . . . . . 171
Serial port problems
. . . . . . . . . . . . . . . . . . . . . 172
Software problems . . . . . . . . . . . . . . . . . . . . . . 173
Universal Serial Bus (USB) port problems
. . . . . . . . . . . . . 173
Solving undetermined problems . . . . . . . . . . . . . . . . . . 173
Solving SCSI problems . . . . . . . . . . . . . . . . . . . . . 174
Solving power problems . . . . . . . . . . . . . . . . . . . . . 175
Solving Ethernet controller problems
. . . . . . . . . . . . . . . . 175
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Event logs . . . . . . . . . . . . . . . . . . . . . . . . . 176
POST error codes . . . . . . . . . . . . . . . . . . . . . . 178
Appendix A. Getting help and technical assistance . . . . . . . . . . 187
Before you call
. . . . . . . . . . . . . . . . . . . . . . . . 187
Using the documentation . . . . . . . . . . . . . . . . . . . . . 187
Getting help and information from the World Wide Web
. . . . . . . . . 187
Calling for service . . . . . . . . . . . . . . . . . . . . . . . 188
Using other services
. . . . . . . . . . . . . . . . . . . . . . 188
Purchasing additional services. . . . . . . . . . . . . . . . . . . 189
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