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Resolving operator panel error messages, Resolving operator panel error messages -2 – Kodak 605 User Manual

Page 25

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4-2

April 30, 2007

Troubleshooting

Resolving Operator Panel Error Messages

Refer to the following table to resolve errors reported on the operator panel.
If the problem persists, contact your Kodak service representative.

Error Message

Description or Cause

Possible Solution

Paper Empty

The paper is empty or is not loaded.

Load the paper. See

“Loading the Paper”

on page 1-8

.

Check Ribbon

The ribbon is empty, is not loaded, or is
stuck to the paper.

Load the ribbon. See

“Loading the Ribbon”

on page 1-6

.

Check Paper

The paper is stuck in the printer or paper
path.

See

“Clearing a Paper Jam” on page 4-3

.

Cover Open

The printer cover is open.

Make sure that the cover is securely closed.

Incorrect Ribbon

The printer could not read the bar code on
the ribbon.

Check that the ribbon has a bar code
and/or replace the ribbon. See

“Loading

the Ribbon” on page 1-6

.

Warming Up

The printer is warming up before printing. Wait for the printer to complete warming

up.

Cooling

The printer is too hot to print.

Wait for the printer to complete cooling.

Cutter jam

The cutter did not move completely to one
side.

Check the paper path for a jam. See

“Clearing a Paper Jam” on page 4-3

.

Service XX.YY.ZZ

The printer has a problem which requires
service.

Contact your Kodak service representative.
Have available:

• Error code number (XX.YY.ZZ).
• Printer model number and serial

number (shown on the printer’s data
plate).