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Additional technical support options, Self help, Basic setup support: getting online – Actiontec electronic DSL Modem GT701WG-QW04 User Manual

Page 106: 101 basic setup support: getting online

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101

Additional Technical
Support Options

The appendix contains information about additional technical support options.

Self Help

To obtain more answers to

DSL

configuration questions on your own, visit the

Qwest DSL Actiontec support page at:

http://www.qwest.com/dsl/customerservice/actiontecgt701-wg.html

A Help page is also available on the main page of the Actiontec Wireless

DSL

Modem Web interface. Enter

192.168.0.1

in the “Address” field of the Web

browser, then click Help.

Basic Setup Support: Getting Online

If you are not able to access the Internet, check the

DSL

light on the front of the

Modem. If it is solid green, call your

ISP

immediately. If it is not solid green, call

Qwest’s

DSL

Technical Support at

1-800-247-7285

.

For other basic setup support:

Problem

Contact

DHCP

Addressing Configuration

Your

ISP

DSL

Service Outage Support/Repair of the

DSL

Service

Qwest

Installation Support of the

DSL

Service

Qwest

Static

IP

Addressing Configuration

Your

ISP

Transparent Bridging Configuration

Your

ISP

Note: Before contacting technical support, make sure you can

access the Internet via the Modem.

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