Panasonic WJ-NV200 - User Manual

Page 91

Symptom

Cause/solution

Reference

pages

Cannot play the downloaded
recorded images.

• When any setting of the setup menu has been changed

during the download, the download will be canceled
automatically. In this case, the downloaded file is not a
complete file and it is impossible to play it.

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An error message is displayed
when trying to launch the viewer
software by dragging and dropping
multiple files onto it.

• Try to launch by dragging and dropping several files or

launch the viewer software first by double-clicking.

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When displaying images on a mul-
tiscreen, images from two cameras
or more are displayed in sequence
on a screen of multiscreen.

• This may occur due to the display adapter and driver

combination. When this occurred, update the driver of
the display adapter to the latest version first.

• If updating the driver does not solve the problem, adjust

the hardware acceleration as follows. The following are
descriptions when using Windows 7.

1. After closing all web browser windows, right-click on

the desktop and select "Screen resolution" from the
displayed pop-up menu.

2. Click "Advanced settings" on the "Screen resolution"

window.

3. Select the [Troubleshoot] tab, and click the [Change

settings] button.

4. Disable the DirectDraw acceleration by adjusting the

performance level of "Hardware acceleration" on the
"Display Adapter Troubleshooter" window.

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