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Troubleshooting, Password, Troubleshooting – frequently asked questions – Sony PEG-N610C User Manual

Page 219

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219

Chapter6

Additional information

Password problems

I forgot the password, and my CLIE handheld is not locked.

, You can use Security to delete the password, but your CLIE

handheld deletes all records marked as private. To back up all data
including private records, perform a HotSync operation before you
delete the password. Then follow these steps to restore your private
records onto your CLIE handheld:

1

Perform a HotSync operation to back up your data.

2

Tap Forgotten Password in Security to remove the password and
delete all private records.

3

Perform a HotSync operation to synchronize your data and restore
the private records by transferring them from your computer to
your CLIE handheld.

I forgot the password and my CLIE handheld is locked.

, If you assign a password and lock your CLIE handheld, you must perform

a hard reset to continue using your CLIE handheld. See “Resetting your
Sony CLIE Handheld” (page 26) for more information.

“Memory Stick

®

” media problems

I cannot copy/move data from “Memory Stick

®

” media to my

CLIE handheld.

, Your CLIE handheld requires a memory space of at least

approximately 1.1 times the data size that you are copying/moving.

I inserted “Memory Stick” media, but the message “Please
insert Memory Stick media” appears.

, Your “Memory Stick” media is not recognized by your CLIE

handheld. Remove it and insert it again.

Troubleshooting – Frequently Asked Questions