Troubleshooting, Password, Troubleshooting – frequently asked questions – Sony PEG-N610C User Manual
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Chapter6
Additional information
Password problems
I forgot the password, and my CLIE handheld is not locked.
, You can use Security to delete the password, but your CLIE
handheld deletes all records marked as private. To back up all data
including private records, perform a HotSync operation before you
delete the password. Then follow these steps to restore your private
records onto your CLIE handheld:
1
Perform a HotSync operation to back up your data.
2
Tap Forgotten Password in Security to remove the password and
delete all private records.
3
Perform a HotSync operation to synchronize your data and restore
the private records by transferring them from your computer to
your CLIE handheld.
I forgot the password and my CLIE handheld is locked.
, If you assign a password and lock your CLIE handheld, you must perform
a hard reset to continue using your CLIE handheld. See “Resetting your
Sony CLIE Handheld” (page 26) for more information.
“Memory Stick
®
” media problems
I cannot copy/move data from “Memory Stick
®
” media to my
CLIE handheld.
, Your CLIE handheld requires a memory space of at least
approximately 1.1 times the data size that you are copying/moving.
I inserted “Memory Stick” media, but the message “Please
insert Memory Stick media” appears.
, Your “Memory Stick” media is not recognized by your CLIE
handheld. Remove it and insert it again.
Troubleshooting – Frequently Asked Questions