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Troubleshooting – frequently asked questions – Sony PEG-N610C User Manual

Page 216

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216

Chapter6

Additional information

I cannot backup some data at a HotSync operation.

, Some data is designed not to be backed up by a HotSync operation.

When I tap the HotSync button on the cradle, nothing
happens on the Palm Desktop for CLIE software and my CLIE
handheld times out.

, Check the Palm Desktop for CLIE software HotSync Setup options to

confirm that you have the correct settings for local HotSync
operations.

, Make a copy of your Palm folder. Uninstall, and then reinstall the

Palm Desktop for CLIE software.

, Turn on your CLIE handheld and then tap the Home

icon. Tap

the HotSync icon, then tap Local.

When I perform a HotSync operation, my information does
not transfer to the Palm Desktop for CLIE software.

, If you have performed a HotSync operation successfully, but you

cannot find the data from your CLIE handheld on the Palm Desktop
for CLIE software, check to see that you have the correct user name
selected for viewing data.

, Click the HotSync Manager and then choose Custom. Check that all

conduits are set to synchronize files.

I want to synchronize my computer with more than one CLIE
handheld.

, When the computer running the Palm Desktop for CLIE software is

to synchronize with more than one CLIE handheld, each CLIE
handheld must have a unique user name. Assign a unique user name
to your CLIE handheld the first time you perform a HotSync
operation.

, Please be aware that synchronizing with more than one CLIE

handheld with the same user name causes unpredictable results, and
potentially, loss of your personal information.

Troubleshooting – Frequently Asked Questions