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Sony NWZ-A726PNK User Manual

Page 111

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NWZ-A726 / A 728 / A729.GB.3-299-381-11(1)

Troubleshooting

111

111

Symptom

Cause/Remedy

Data cannot be

transferred to the player

from your computer.

(continued)

 Th

e data may be damaged.

Delete the data that cannot be transferred from

your computer, then import it to your computer

again. When importing data to your computer,

close any other applications to avoid data damage.

 T

ransferable limit of files and folders has been

exceeded.

Delete unnecessary data.

 Y

ou are trying to transfer .m4a, .mp4, .3gp or .m4v

files on a computer that already has Windows Media

Player 10 installed.

Install Windows Media Player 11 from the

supplied CD-ROM.

 If you transfer data using an appropriate software for

transferring, but the transfer is not made, refer to the

manufacturer.

Only a small amount of

data can be transferred to

the player.

 Th

ere is not enough free space in the built-in flash

memory.

Transfer any unnecessary data back to your

computer to increase free space.

 Data that cannot be played on the player is stored on

the player.

If data other than song, video, or photo data is

stored on the player, less data can be transferred.

Transfer back data that cannot be played on the

player to the computer to increase the available

space.

The player becomes

unstable while it is

connected to the

computer.

 A US

B hub or USB extension cable is being used.

Connecting the player via a USB hub or extension

cable may not work. Connect the player to your

computer using the supplied USB cable.

You cannot delete or

rename the folders.

 Y

ou cannot delete or rename the “MUSIC,”

“MP_ROOT,” “VIDEO,” “PICTURES” and

“PICTURE” folders.

Continued

Connection with a computer

(continued)

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