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Sony NWZ-A726PNK User Manual

Page 105

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NWZ-A726 / A 728 / A729.GB.3-299-381-11(1)

Troubleshooting

10

10

Symptom

Cause/Remedy

The player does not work.  The remaining battery power is insufficient.

Charge the battery by connecting the player to a

running computer ( page 21).

If you charge the battery and nothing changes,

press the RESET button to reset the player (

page 101).

Transferred data cannot

be found.

 Th

e built-in flash memory of the player was

formatted using Windows Explorer.

Format the built-in flash memory on the player

( page 92).

 The supplied USB cable was disconnected from the

player while data was being transferred.

Transfer usable files back to your computer and

format the built-in flash memory on the player

( page 92).

 A

fter dragging and dropping in Windows Explorer,

data hierarchy levels do not correspond to the player

( page 24).

 T

ransferred files are not in a playable format. For

details, see “Supported file format” of

“Specifications” ( page 126).

Convert the ATRAC audio data using the

supplied MP3 Conversion Tool.

Songs or videos may not be played back,

depending on the file format ( page 126).

Photos may not be displayed, depending on the

file size or the file format ( page 126).

The volume is not loud

enough.

 “AVLS (Volume Limit)” is enabled.

Disable “AVLS (Volume Limit)” ( page 81).

There is no sound from

the right channel of the

headphones.

Or the right channel

sound is heard from both

sides of the headphones.

 Th

e headphone jack is not fully inserted.

If the headphones are not connected correctly,

sound will not be output properly. Insert the

connecting pin of the headphones into the jack

until it clicks ( page 10).

Playback has stopped

suddenly.

 Th

e remaining battery power is insufficient.

Charge the battery by connecting the player to a

running computer ( page 21).

 The songs or video files that cannot be played are

played.

Play back the other song or video files.

Continued

Operation

(continued)

Table of

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