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Sony NWZ-A726PNK User Manual

Page 104

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NWZ-A726 / A 728 / A729.GB.3-299-381-11(1)

Troubleshooting

10

10

Symptom

Cause/Remedy

Noise is generated.

 A de

vice emitting radio signals, such as a mobile

phone is being used near the player.

When using devices such as mobile phones, keep

them away from the player.

 Music data imported from CDs, etc., is damaged.

Delete the data, then import and transfer it again.

When importing data to your computer, close any

other applications to avoid data damage.

 T

ransferred files are not in a playable format. For

details, see “Supported file format” of

“Specifications” ( page 126).

Convert the ATRAC audio data using the

supplied MP3 Conversion Tool.

Some songs may not play back, depending on

certain file specifications.

“VPT(Surround)” setting

or “Clear Stereo” function

is not effective.

 W

hen outputting to external audio speakers using

the optional cradle, “VPT(Surround)” settings and

the “Clear Stereo” function may not be effective

because the player is designed for compatible

headphones only. This is not a malfunction.

Cannot see the video, but

can hear it.

 Th

e file is a .3gp file. (.3gp only supports audio.)

The video file is not in a video folder.

Place the video files in a video folder by dragging

and dropping.

Buttons do not work.

 The HOLD switch is set to the HOLD position.

Slide the HOLD switch to the opposite position

( page 11).

 The player contains moisture condensation.

Wait a few hours to let the player dry.

 Th

e remaining battery power is low or insufficient.

Charge the battery by connecting the player to a

running computer ( page 21).

If you charge the battery and nothing changes,

press the RESET button to reset the player (

page 101).

 W

hile “Connecting” is being displayed, you cannot

operate the player.

Disconnect the USB connection, then operate the

player.

Playback does not stop.

 With this player, there is no difference between

stopping and pausing. When you press the 

button,  appears and playback pauses/stops.

Continued

Operation

(continued)

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