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Bluetooth mouse symptoms – Sony KDL-55W900A User Manual

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Troubleshooting

> Bluetooth Mouse Symptoms

Bluetooth Mouse Symptoms

Operation cuts out, or a device does not work.

Operation cuts out, or a device does not work.

Check if the device is turned on.
Replace the batteries of the device.
Re-register the device.
Bluetooth devices use 2.4GHz bandwidth, therefore communication speed
may deteriorate or cut out occasionally due to wireless LAN interference.
If household electric appliances (e.g. microwaves or smartphones) are
placed nearby, radio wave interference is more likely.
The TV or mouse may not work on a metal rack due to wireless
communication interference.
For usable communication distances between the TV and other devices,
refer to the instruction manuals of the devices.

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