Sony DSC-P31 User Manual
Page 86
86
filename[C:\WINDOWS\Desktop\3074351111\3074351111UC\02GB-DSCP31UC\13TRB.FM]
masterpage:L1adv-Left-04
model name1[DSC-P31/P71]
[3 074 351 11(1)]
Personal computers
Symptom
Cause
Solution
You do not know the OS of
your computer.
—
p Check “Recommended environment for personal computers”
You cannot install the
USB driver.
—
p In Windows 2000, log on as Administrators (authorized
Administrators) (page 45).
Your personal computer
does not recognize your
camera.
• The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.
• “USB CONNECT” is set to “PTP” in the SET
UP settings.
• The USB connectors on your personal computer
are connected to other equipment besides the
keyboard, the mouse, and your camera.
• The USB driver is not installed.
• Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.
p Turn on the camera (page 20).
p Use the AC power adaptor (not supplied) (page 19).
p Use the supplied USB cable (page 47).
p Disconnect the USB cable, and connect it again securely. Make
sure that “USB MODE” is displayed on the LCD screen
(page 47).
p Set it to “NORMAL” (pages 55, 98).
p Disconnect the USB cables except for those connected to the
keyboard, the mouse, and your camera.
p Install the USB driver (page 45).
p Delete the erroneously recognized device from your computer,
then install the USB driver (pages 45, 49).
You cannot copy images.
• The camera is not correctly connected to your
computer.
• The copy procedure differs depending on your
OS.
—
p Connect the camera and your computer correctly using the USB
cable.
p Follow the copy procedure that your OS suggests (pages 48, 49,
54).
p If you are using the “PIXELA ImageMixer for Sony” software,
click on HELP.
The image cannot be
played back on a personal
computer.
—
—
p If you are using the “PIXELA ImageMixer for Sony” software,
click on HELP.
p Consult the personal computer or software manufacturer.
01cov.book Page 86 Friday, January 25, 2002 11:30 AM