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Phone calls, Help guide – Sony MDR-10RBT User Manual

Page 76

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Help Guide

MDR-10RBT

Top

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Troubleshooting

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Possible causes of symptoms

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Getting Started

BLUETOOTH

One-touch

connection (NFC)

Music

Phone calls

Multi point

connection

Troubleshooting

Important

information

Contents list

Phone calls

The caller’s voice cannot be heard.

Check that both the headset and the BLUETOOTH smartphone

or mobile phone are turned on.

Check the connection between the headset and the

BLUETOOTH smartphone or mobile phone. Use the smartphone

or mobile phone and make a BLUETOOTH connection (HFP or

HSP) again.

Check that output of the BLUETOOTH smartphone or mobile

phone is set for the headset.

Check that the volume of the headset is not set too low.

Turn up the volume on the BLUETOOTH smartphone or mobile

phone if necessary.

If you are listening to music using the headset, stop playback,

press the

button on the headset and talk.

Low sound from the caller

Turn up the volume of the headset.

Turn up the volume on the BLUETOOTH smartphone or mobile

phone if necessary.

© 2013 Sony Corporation

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