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Avaya DEFINITY 4606 User Manual

Page 56

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9-2

Issue 1 July 2001

Characters do not appear on
the Display screen

See "Phone does not activate after
connecting it the first time" above.

Check the power source to be sure your
telephone is receiving power.

Check all lines into the phone to be sure it
is properly connected.

Perform the Test procedure: with the
telephone idle, press and hold

; the

line/feature indicators should light and the
display should show all shaded blocks.
Release

to end the test.

If the above suggested solutions do not
resolve the problem, reset or power cycle
the phone.

Display shows an
error/informational message

Most messages involve server/phone
interaction. If you cannot resolve the
problem based on the message received,
contact your Telephone System
Administrator for resolution.

No dial tone

Make sure both the handset and line cords
into the phone are securely connected.
Note that there may be a slight operational
delay if you unplug and reconnect the
phone.

If you have a 4612 or 4624 IP Telephone,
check to be sure the phone is powered
(press Menu, then Exit); if nothing
appears on the display, check your power
source.

If you have a 4612 or 4624 IP Telephone,
check to be sure your phone is
communicating with the switch; press
Menu, then any of the softkey features
(e.g., Timer). If the selected feature
activates, the switch/IP phone connection
is working.

Reset or power cycle the phone.

See your Telephone System Administrator
if the above steps do not produce the
desired result.