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4 call handling features, Introduction, Conference – Avaya DEFINITY 4606 User Manual

Page 21: Adding another party to a call, Call handling features

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Issue 1 July 2001

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4

Call Handling Features

Introduction

Call-handling features are those you would use while a call is in progress or while
making a call. They are those features which have a dedicated phone button,
such as:

Conference

Hold

Redial

Speaker

Transfer

Mute

Each of the above features is described in detail in this section.

Conference

The Conference feature allows you to conference up to the maximum number of
parties set by your System Administrator.

Adding another party to a call

1. Dial the first party, then press

.

The current call is placed on hold and you hear a dial tone.

2. Dial the number of the next party and wait for an answer.

3. Press

again to add the new party to the call.

4. Repeat Steps 1- 3 for each party you want to conference in to the call.