Headphones, User guide, How to use troubleshooting – Sony SVD13213CYB User Manual
Page 439: List of topics, Vaio duo 13

Personal Computer
VAIO Duo 13
SVD1321
What should I do if I do not hear sound from
speakers or headphones?
Check if the volume from speakers or headphones is not minimized.
Keep pressing the Fn+F4 keys to turn up the volume loud enough to hear sound.
See
Combinations and Functions with the Fn Key
for more information.
Check if the volume in Windows is not turned off or minimized. See
When the volume is turned off (
), select
(Deactivate muting) to turn on
the volume (
). When the volume is minimized, turn up the volume.
When connecting external speakers or headphones, check the following:
Make sure external speakers or headphones are properly connected to your VAIO
computer. See
Connecting External Speakers/Headphones/Headset
for more
information.
If external speakers require external power, make sure the speakers are securely
connected to an AC outlet.
Make sure external speakers are turned on.
Make sure the volume from external speakers is not minimized.
Make sure the sound output device is correctly selected. See
for more information.
Check the volume on the playback app you are using.
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