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Page 476: User guide, How to use troubleshooting, List of topics, Vaio duo 13
Personal Computer
VAIO Duo 13
SVD1321
What should I do if my VAIO computer becomes
unstable (Windows does not start)?
Try the suggestions below:
Restore computer system files.
Use the restore point that you created before your VAIO computer becomes
Restoring System Files Using the Restore Point when You cannot
for more information.
Restore your VAIO computer from a system image backup if you have created the
backup. Refer to Windows Help and Support (
) for more information.
Any file you have created or changed after you created the system image backup
will not be restored.
You need to back up such a file with VAIO Care (Rescue Mode): VAIO
Backing Up Your Data when You cannot Start Windows
for more information.
Use VAIO Hardware Diagnostics to identify problems on your VAIO
computer.
With the app, you can check if the computer hardware (a CPU, a memory module,
and a built-in storage device) needs to be replaced.
To start VAIO Hardware Diagnostics, select Tools and VAIO Hardware
Diagnostics in VAIO Care (Rescue Mode): VAIO recovery solutions.
Follow the instructions in
Recovering from the Recovery Area
VAIO computer.
If you have not backed up your data, be sure to make a backup copy of your
valuable data using VAIO Care (Rescue Mode): VAIO recovery solutions
before recovering your VAIO computer. See
for more information.
If you have a backup created with the Windows backup feature before your VAIO
computer becomes unstable, but you have created or changed the file after that,
back up such a file with VAIO Care (Rescue Mode): VAIO recovery solutions.
Note
Recovering your VAIO computer will delete all the data on the built-in storage
device.
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