Call forwarding – Avaya NN43170-100 User Manual
Page 297

Multiuser
297
DND mode for each account is persistent. If you restart the IP
Deskphone, or log out and log in, the account maintains the original state.
Call Forwarding
Selecting the
Call Forward
command from the
Services
menu prompts
you to specify which account must be placed in Call Forward mode. The
option
forward all
places all accounts in Call Forward mode in one
operation and the option
forward none
deactivates Call Forward for all
accounts at once.
The following scenarios apply to Call Forward:
•
If you activate Call Forward for a specific account, then all calls to the
selected account are redirected automatically to the specified
address. The target address of the account must be reachable from
the domain. Calls to other accounts are still received. The line key
label periodically indicates that Call Forward mode is active.
•
If you select a single account with neither Call Forward nor DND
active, then you are prompted to specify a forwarding target. Call
Forward is then enabled. If DND is already active, a message
indicating Call Forward cannot be activated displays. If Call Forward
mode is already active, then you are prompted whether to deactivate
it.
•
If you select the
forward all
option, then all accounts are set in Call
Forward mode using the provided target. DND mode is deactivated
for all accounts. If accounts are already in Call Forward mode for a
different target, they are updated to use the new target.
•
If you select the
forward none
option, the Call Forward feature is
deactivated for all accounts for which it is currently active.
After a
single-account CFwd
programmed key is pressed:
•
If the account is already forwarding calls to the programmed target,
call forwarding is deactivated.
•
If call forwarding is not already activated, then the account is set to
forward calls to the given target, disabling DND if necessary, and
overriding any other call forward target that might be active for the
account.