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Managing call decline reasons – Avaya NN43170-100 User Manual

Page 156

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Receiving a call

156

Managing Call Decline Reasons

You can create Call Decline Reasons that you can access when you want
to decline an incoming call. Also, you can edit and delete Call Decline
Reasons from the list of Call Decline Reasons you create.

To create a Call Decline Reason:

Prefs

1.

Press the

Prefs

context-sensitive soft

key, select

Feature Options

, and then

choose

Call Decline Reasons

from the

menu.

Add

2.

Press the

Add

context-sensitive soft key

to add a new Call Decline Reason to the
list of available Call Decline Reasons.

3.

Use the dialpad to enter the new Call
Decline Reason for the contact.

Save

Back

4.

Choose one of the following:

— Press the

Save

context-sensitive

soft key to save the new Call Decline
Reason.

— Press the

Back

context-sensitive

soft key to return to the previous
menu without saving the new Call
Decline Reason.

Note: The Avaya 1165E IP Deskphone
saves the new Call Decline Reason to
the list of Call Decline Reasons for later
use.