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Using the park call feature, Using park call – Avaya NN43170-100 User Manual

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While on an active call

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Using the Park Call feature

You can use the Park Call feature to temporarily park a call to the call
server or to a specific user. You or another user can retrieve the parked
call from another phone. Using Park Call does not tie up a line, since it is
held on the call server.

Note 1: The Park Call feature is not available for all call servers.
Contact your system administrator or service provider to determine if
this feature is available to you.

Note 2: The behavior of the Park Call feature varies depending on
the call server. This can affect the information appearing on the IP
Deskphone.

Note 3: When you park a call to the server, the server returns a
retrieval code. You must enter the code to retrieve the call from park.

Using Park Call

The Avaya 1165E IP Deskphone prompts you with, Press Park for
server or User to park to a user

.

To park a call to the server during a call:

To park a call to a specific user

1.

Press the

Action

context-sensitive soft

and select

Park Call

from the menu.

2.

Press the

Park

context-sensitive soft key

to park the call to the server.

1.

Press the

User

context-sensitive soft

key to park the call to a User.

Action

Park

User