Spektrum SPMAR600 - Manual (Page 10)

EN
access, please contact Horizon Product Support to obtain a RMA number along with instructions for
submitting your product for repair. When calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA number, a list of the included items, and
a brief summary of the problem. A copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number are clearly written on the outside of the
shipping carton.
Notice: Do not ship batteries to Horizon. If you have any issue with a battery, please contact the
appropriate Horizon Product Support office.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met, your Product will be repaired or replaced free of
charge. Repair or replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment
will be required without notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item for repair you are agreeing to
payment of the repair without notification. Repair estimates are available upon request. You must include
this request with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Horizon accepts money orders and cashiers checks, as well as
Visa, MasterCard, American Express, and Discover cards. By submitting any item to Horizon for inspection
or repair, you are agreeing to Horizon’s Terms and Conditions found on our website under the Repairs tab.
Notice: Electronics and engines requiring inspection or repair should be shipped to the following
address:
Horizon Service Center4105 Fieldstone Road Champaign, Illinois 61822, USA
All other Products requiring warranty inspection or repair should be shipped to the following address:
Horizon Product Support4105 Fieldstone Road Champaign, Illinois 61822, USA
Please call 877-504-0233 with any questions or concerns regarding this product
or warranty.
Country of Purchase Horizon Hobby Address Phone Number/ Email
United States Horizon Service Center
(Electronics and engines) 4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
[email protected]
Horizon Product Support
(All other products) 4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
[email protected]
United Kingdom Horizon Hobby Limited Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
[email protected]
Germany Horizon Technischer Service Hamburger Str. 10
25335 Elmshorn
Germany
+49 4121 46199 66
[email protected]
France Horizon Hobby SAS 14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
+33 (0) 1 60 47 44 70