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Solving problems – Samsung SGH-E317CSACIN User Manual

Page 165

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Solving Problems

165

Solving Problems

If you are experiencing problems with your phone, perform
the following simple checks before contacting a service
professional. This may save you the time and expense of
an unnecessary service call.

When you switch your phone on, the following messages
may appear

Insert SIM Card

Check that the SIM card is correctly installed.

Phone Locked Enter Password

The automatic locking function has been enabled. You

must enter the phone’s password before you can use
the phone.

Enter PIN

You are using your phone for the first time. You must

enter the Personal Identification Number supplied
with the SIM card.

The PIN Check feature is enabled. Every time the

phone is switched on, the PIN has to be entered. To
disable this feature, use the

PIN

Check

menu.

Enter PUK

The PIN code was entered incorrectly three times in

succession and the phone is now blocked. Enter the
PUK supplied by your service provider.