Before contacting a service center – Samsung EV-NX30ZZBGBUS User Manual
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Appendix >
Before contacting a service center
Situation
Suggested remedies
i-Launcher is not
functioning properly
•
End i-Launcher and restart the program.
•
Depending on your computer's specifications
and environment, the program may not
launch automatically. In this case, click
Start
ĺ
All Programs
ĺ
Samsung
ĺ
i-Launcher
ĺ
Samsung i-Launcher on your
Windows computer. (For Windows 8, open
Start screen, and then select All apps
ĺ
Samsung i-Launcher.) Or, click Applications
ĺ
Samsung
ĺ
i-Launcher on your Mac OS
computer.
Auto Focus does not
work
•
Subject is not in focus. When the subject is
outside the AF area, shoot by moving the
subject inside the AF area and half-pressing
[Shutter].
•
Subject is too close. Step back from the subject
and shoot.
•
The focus mode is set to MF. Switch the mode
to AF.
Situation
Suggested remedies
AEL feature does not
work
AEL feature does not work in t, M, i,
and s modes. Select another mode to use this
feature.
Lens does not work
•
Ensure that the lens is properly mounted.
•
Remove the lens from the camera and
remount it.
External flash does not
work
Ensure that the external device is properly
mounted and turned on.
The date & time
settings screen
appears when you
power on the camera
•
Set the date and time again.
•
This screen appears when the camera’s internal
power source is completely discharged. Insert
a fully charged battery and wait at least 72
hours in power off status for the internal power
source to be recharged.