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Apps, Photos, videos & music, Reset the personal info and tv settings – Samsung UN85S9VFXZA User Manual

Page 187: Networking

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Apps

There is something
wrong with the TV.

Try this!

Some application
content only appears
in English. How can I
change the language?

The application content language may be different from the user interface
language. The ability to change the language depends on the service provider.

Some application
services do not work.

Check with the service provider.
Refer to the help section on the application service provider's website.

Photos, Videos & Music

There is something
wrong with the TV.

Try this!

Some files can't be
played back.

This problem may occur with high-bitrate files. Most files can be played back, but
you might experience problems with high-bitrate files.

Reset the Personal Info and TV settings

Reset Type

Navigation

Description

TV settings Reset

Screen Menu >

Support

>

Self Diagnosis

>

Reset

Reset all the settings (

Picture

,

Sound

,

Broadcasting

and

Smart Hub

, etc), excluding the network settings, to

factory defaults.

Smart Hub Reset

Screen Menu >

Smart

Features

>

Smart Hub Reset

Reset all saved information relating to Samsung
accounts and linked service accounts, as well as Smart
Hub service agreements and applications.

Networking

There is something wrong

with the TV.

Try this!

The wireless network
connection failed.

Make sure the TV is connected to a wireless IP router.

The Software Update
over the network has
failed.

Check the network connection status.
If the TV is not connected to a network, connect to a network.
The upgrade will not proceed if you already have the latest software version.