Chatsworth Products KVM Over IP - Manual (Page 64)

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7. In the browser the IP console pages are inconsistent or chaotic.
• Make sure your browser cache settings are feasible. Especially make sure the cache
settings are not set to something like ”never check for newer pages.” Otherwise IP
console pages may be loaded from your browser cache and not from the card.
8. Windows XP doesn’t awake from standby mode.
• This is possibly a Windows XP problem. Try not to move the mouse while XP goes in
standby mode.
9. Can’t upload the signed certificate in MacOS X.
• If an “internal error” occurs while uploading the signed certificate, either change the
extension of the file to .txt or add a file helper using the Internet Explorer preferences for
this type of file. Make sure that the encoding is plain text and the checkbox “use for
outgoing” is checked.
• Another possibility is to use a Mozilla based browser.
10. Every time I open a dialog box with some buttons the mouse pointers are not synchronous
anymore.
• Please check if you have an option like ”Automatically move mouse pointer to the default
button of dialog boxes” enabled in the mouse settings of the operating system. This
option needs to be disabled.