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Customer service, Repair order and advice on faults, En 30 – Siemens KI25RP60 User Manual

Page 30

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Customer service

Your local customer service can be

found in the telephone directory or in

the customer-service index. Please

provide customer service with the

appliance product number (E-Nr.)

and production number (FD).
These specifications can be found on

the rating plate. Fig. +
To prevent unnecessary call-outs, please

assist customer service by quoting

the product and production numbers.

This will save you additional costs.

Repair order and advice

on faults

Contact information for all countries can

be found on the enclosed customer

service list.

Fault

Possible cause

Remedial action

The light does not function.

The LED light is defective.

See chapter “Light (LED)” section.

Appliance was open too

long.
Light is switched off after

approx. 10 min.

When the appliance is closed and opened,

the light is on again.

Temperature display

refrigerator compartment is

flashing. Fig. "/4

Appliance opened

frequently.

Do not open the appliance unnecessarily.

Too much food was placed in

the compartment.

Before placing food in the freezer, press the

“super” button.

The ventilation openings

have been covered.

Remove obstacles.

GB

0844 892 8999

Calls from a BT

landline will be

charged at up to

3 pence per minute.

A call set-up fee of

up to 6 pence may

apply.

IE

01450 2655

0.03 € per minute

at peak. Off peak

0.0088 € per

minute.

US

866 447 4363

toll-free