Avaya 3711 - Manual (Page 31)

Calling
Issue 4 October 2008 31
Placing a call on Hold
During a call you can place a call on hold.
z
Press places the call on hold.
z
Press again to retrieve the call.
Call Enquiry
During a call another party can be consulted.
z
Press to put the call on hold.
z
Now dial the other phone number.
z
Press again to drop the second call and switch back to the first call. (In case you've
released the call with the consulted party, your handset will be re-alerted for the original
call.)
Note:
Note:
You can use either Call Enquiry or Conference Call depending on your
configuration.
Call Transfer
During a call you can transfer a call to another party.
z
Press to put the call on hold.
z
Dial the other phone number.
z
Press to complete the transfer. (The transfer can be completed before or after the
other party answered the call.)