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Customer support – HighPoint RocketRAID 2300 User Manual

Page 80

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Customer Support

If you encounter any problems while utilizing the RocketRAID host adapter, or have

any questions about this or any other HighPoint product, feel free to contact our

Customer Support Department.

Troubleshooting Checklist

Before contacting our Customer Support department:

Make sure the latest BIOS, driver and RAID Software have been installed for the

RocketRAID host adapter. Updates are available from our website.

Prepare a list of the computer system’s hardware and software (motherboard, CPU,

memory, other PCI devices/host adapters, operating system, applications)

Contact Information

E-mail address: [email protected]

Phone: 408-240-6119

9:00AM-5:00PM, Pacific Standard Time

Additional information about HighPoint products is available from our web site:

http://www.highpoint-tech.com

Customer Support

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