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Troubleshooting – State Standard Systems User Manual

Page 32

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32

trouBleshootinG

proBlem

checK this

possiBle cause

corrective action

No hot water

Storage water heater

No power to auxiliary back-up

heating element

Check high temperature

protection and push reset

button on the heater

thermostat. (Use caution when

dealing with electricity.)

Storage water heater

thermostat

Thermostat defective

Replace

Thermostatic mixing valve

Improper adjustment

Check water temperature at

house faucet and adjust valve

setting

Valve defective

Replace. System must not

be run without thermostatic

mixing valve due to scald risk.

Not enough hot water

Storage water heater

Undersized for hot water

demand load

Replace

Thermostat set too low

Increase set point temperature

Element failure

Replace element

Thermostat failure

Replace thermostat

Element disconnected

Reconnect element and set

thermostat to 120°F

Check valve

Heat loss due to defective

check valve in solar pump

station

Inspect valve and repair or

replace

Cold water supply dip tube

Missing or defective

Replace dip tube

Collectors

Absorber coating degradation

Replace collector

Collector panel area

undersized

Increase collector area

Excessive condensation

Inspect and clean weep holes

and vents at bottom.

Glazing dirty

Clean as required

Leaks

Repair

Orientation

Check orientation. Face

collector within 45° of due

South

Shaded by tree(s) or other

obstructions

Remove obstacle and shading

or relocate collectors

Improper tilt

Check tilt for geographic area.

Ensure tilt is equal to latitude

plus 15°

Improperly plumbed

Compare with system

schematic and correct.

Differential Controller

Improper operation (cycling,

late turn on)

Check sensor placement

and insulation from ambient

conditions

Faulty sensor

is shown and control

reads 888.8 instead of

temperature

Sensor line break. Check the

line and repair or replace

Faulty sensor

is shown and control

reads -88.8 instead of

temperature

Short circuit. Check the line

for breaks, metal contact,

water exposure and corrosion.