Anthem AVM 20 v2 - Manual (Page 74)

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Software installation procedure:
1. Find out which Software version you currently have by pressing STATUS.
2. Go to the ANTHEM web site (www.anthemAV.com) and locate the latest AVM 20 Software version.
Proceed only if your version is a lower number, indicating that it is older.
3. Click on the download icon. You will be asked where to save a file called ‘avm20install.zip’ – save it
to your computer’s desktop.
4. Double click on ‘avm20install.zip’. If you computer tells you that the file cannot be opened, you can
download a program that can open the file through one of the links on the ANTHEM web site.
5. Drag or extract ‘AVM 20 Installer.exe’ and ‘Read Me First.txt’ to desktop. ‘Read Me First.txt’ lists the
latest software changes. You can now delete ‘avm20install.zip’.
6. Ensure that your current AVM 20 Setup configuration is saved (see section 7.4.11).
7. Turn off your AVM 20 and disconnect the power cord to prevent the possibility of a static discharge
when the serial port is connected. Tuner presets, speaker level settings, bass/treble, etc. are
automatically written to memory if the line voltage is disconnected or during a power failure.
8. Using the serial cable, connect your computer to the AVM 20 via the RS-232 port on the rear panel.
Updating does not require moving the AVM 20 or disconnecting it from your system, as long as you
can connect your computer to the RS-232 port.
9. Plug the AVM 20’s power cord back in and turn the rear panel switch on.
10. Double click on ‘AVM 20 Installer.exe’, then click on ‘Install Upgrade Now’. In a few minutes, the
installation and verification will be completed.
Restore Settings?
You do not need to Restore or Recall any settings after installing new software. The AVM 20 will retain the
settings that were in use before the update, except that the day and time will be set according to your
computer’s day and time settings – if re-adjustment is required, see section 7.4.1.
Troubleshooting:
If the Installer keeps returning a message that says ‘AVM 20 Not Found’ after several attempts, restore
Factory Defaults in the Setup Menu, try installing again, and reload User Settings once the new software is
installed. If that doesn’t work, make sure that the serial port on your computer isn't already being used by
another application, such a docking station for a personal organizer – you must go into the application that
is using it to turn off the serial port.
8. SOFTWARE UPDATING
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