Error conditions, Account cancelled, Account not found – Telenav for Sprint Supported Devices: v5.1 for Sanyo Katana; Motorola RAZR, KRZR User Manual
Page 51: Gps signal weak, Invalid login, No gps data, Please input password, Please input phone number, Password needs 4 digits, Phone number needs 10 digits

• Update your personal information, including your home and work addresses and your email address.
• Change your PIN number.
• Shop at the TeleNav online store.
11. Error
Conditions
Account Cancelled
Your TeleNav GPS Navigator account has been cancelled. Contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Account Not Found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at
1-888-353-6284.
GPS Signal Weak
Move to an area with a clearer view of the sky.
Invalid Login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number
that you assign. Your PIN can be accessed from the Contact option in the TeleNav GPS Navigator Tools/Extras
menu.
If for some reason you cannot access your PIN, contact TeleNav GPS Navigator Customer Care at 1-888-353-
6284.
No GPS Data
Make sure that you have a good view of the open sky. Then exit and re-launch TeleNav GPS Navigator.
Please input password
You must provide a four-digit personal identification number (PIN) along with your mobile telephone number to log
into TeleNav GPS Navigator.
Please input phone number
You must provide your mobile telephone number to log into TeleNav GPS Navigator.
Password needs 4 digits
You must provide a four digit personal identification number (PIN) along with your carrier mobile number to log into
TeleNav GPS Navigator.
Phone number needs 10 digits
Enter the entire 10 digit phone number, not prefixed by 1.
© TELENAV, INC. 2003-2006
PAGE 51 OF 54