Faqs – Telenav for iPhone (open market) Supported Devices: v7.0 User Manual
Page 141

Telenav GPS encountered an error
Telenav GPS is having technical problems with the specific request that you made. This can be due to an address that it
cannot find, or mapping data that does not allow routing from where you are to where you want to go. In this case, try to
use a nearby address.
Telenav GPS not available
If you get an advisory message that Telenav GPS is not available, exit the application and then re-launch it. If the
problem recurs, it may be due to a temporary server outage.
Unable to generate a route
Telenav GPS could not generate a route between the two endpoints of the route. This may be a temporary error if you
have a weak GPS signal when establishing the origin, but may be due to errors in the map data in the area around the
destination.
18. FAQs
Why do I need the carrier’s data service?
The data plan allows you to access nationwide routes, maps, and Places content from the Telenav GPS servers using
the data communication features of your device. These services are different from your cellular airtime. To order a data
plan, please contact your wireless carrier.
© 2012 Telenav, Inc.
Page 141 of 153
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