Troubleshooting, 3 error codes, cause and action, 4troubleshooting – HP SAN User Manual
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HP StorageWorks SAN Designer user guide
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4
Troubleshooting
This chapter describes the error codes that are displayed while using HP StorageWorks SAN Designer
lists error codes, their description and troubleshooting information.
For any questions or feedback, please send an e-mail to
with the subject as HP SAN
Designer Query.
For further information, please contact HP or visit Servers & Storage expertise center at
Table 3
Error codes, cause and action
Error
Cause
Action
RulesViolation-0001
Some of the servers do not connect to
all the redundant fabrics you are
requesting.
Increment the HBA connections from
server to support the desired
redundancy level, or, change the
choice of availability based on the
redundancy level.
RulesViolation-0002
Some storage devices do not connect
to all the redundant fabrics you are
requesting.
Increment the fabric connections from
storage to achieve the desired
redundancy level, or, change the
choice of availability based on the
redundancy level.
RulesViolation-0003
Some servers and storage do not
connect to all the redundant fabrics
you are requesting.
Increment the fabric connections from
storage and server to the desired
redundancy level, or, change the
choice of availability based on the
redundancy level.
Mailer-0004
The
earch.exe
file is either missing
in
/bin
folder or it is corrupt.
Perform Repair installation of HP
StorageWorks SAN Designer using the
SAN Designer setup executable file.
Mailer-0005
The default mail client does not exist or
HP StorageWorks SAN Designer is
unable to open it.
Check the availability and execution
permission for default mail client.
Mailer-0006
The SMTP server IP address is incorrect
or HP StorageWorks SAN Designer is
unable to connect to the SMTP server.
Verify if the SMTP server entry is
correct and is accessible. If SMTP
server is not accessible, attach and
send the SAN design requirements to
by e-mail.