Chapter 4: problem solving 83 – HP LaserJet 4000 Printer series User Manual
Page 94

EN
Chapter 4: Problem Solving
83
1. Paper might be too smooth.
Ligh
t Prin
t or Fa
de
To
n
e
r Sp
ec
ks
Dropo
uts
L
ines
Gra
y
Ba
ck
grou
nd
To
ner Smear
Lo
os
e Ton
er
Repe
atin
g
Defect
s
Mi
sf
orme
d
Ch
ara
c
ters
Pa
ge
S
k
e
w
Curl or Wave
Wri
nk
le
s or
Crea
ses
Troubleshooting Steps
(Follow the steps in the
order they are listed.)
✓
✓
✓
✓
✓
✓
1. Print a few more pages to see if the
problem will correct itself.
✓
✓
✓
2. Clean the inside of the printer or use the
printer’s cleaning page.
✓
3. Make sure EconoMode is off in the
software and in the control panel.
✓
✓
4. Turn over the stack of paper in the tray.
Also try rotating the paper 180°.
✓ ✓ ✓
1
✓ ✓
1
✓
1
✓
1
✓ ✓
✓
5. Check the paper (or other print media)
type and quality.
✓
✓
✓
✓
✓
6. Check the printer’s environment .
✓
✓
7. Make sure paper is loaded correctly and
that the guides fit properly against the
paper stack.
✓
✓
8. Print to a different output bin.
✓
✓
✓
9. Adjust the toner density setting.
✓
✓
10. Change the fuser mode setting to High
or choose rough paper type from the
printer driver.
✓
11. Redistribute the toner in the toner
cartridge.
✓
✓
✓ ✓
✓
✓
✓
12. Install a new HP toner cartridge. (See
instructions with the toner cartridge.)
✓
✓
13. To alternate small and standard paper,
from the Configuration Menu set
5/#..2#2'452''&5.19
.
✓ ✓
✓
✓ ✓
✓
✓
✓
✓
✓ ✓
✓
14. After trying all the steps suggested
above, contact an HP-authorized
service or support provider. (See the
HP Support pages at the front of this
user’s guide.)