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Clearing paper jams – HP LaserJet 4000 Printer series User Manual

Page 75

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64

Chapter 4: Problem Solving

EN

Clearing Paper Jams

If the printer’s control panel displays a paper jam message, look for
paper in the locations indicated in Figure 18, then see the procedure
for clearing the paper jam. You might need to look for paper in other
locations than indicated in the paper jam message. If the location
of the paper jam is not obvious, look first in the top cover area.

When clearing paper jams, be very careful not to tear the paper. If
a small piece of paper is left in the printer, it could cause additional
jams. If paper jams are a recurring problem, see page 71.

Note

The top cover of the printer must be opened and then closed to clear
a paper jam message.

Paper jams can occur at the following locations:

Figure 18

Paper Jam Locations

Note

Loose toner might remain in the printer after a paper jam, but the
toner should clear after a few sheets are printed.

Output areas

(top and rear)

Go to page 68.

Top cover area

Go to page 67.

Optional duplexer

Go to page 69.

Input tray areas

Go to page 65.

Input tray area

(optional envelope

feeder)

Go to page 66.