HP Designjet Online is a free, web-based “user club”
exclusive to HP Designjet users. Having registered, the
user has unrestricted access to a range of useful
services, the emphasis being on “useful”, as this is
definitely not a sales-oriented site.

Communication from HP to users includes:

a quarterly newsletter focussing on usage tips,
technical briefings and examples of HP Designjet
applications around the world;

full information on worldwide HP Customer Care
contacts;

an on-line HP Designjet Diagnosis troubleshooting
tool;

a calendar of HP Designjet-related events
and programs;

on-line access to training videos and
selected user documents;

and immediate information on new
products.

Communication from the users to HP includes:

feedback on HP Designjet features;

automatic contact with HP Customer Care from the
troubleshooting tool, for HP to follow up;

and the chance to ask technical questions on large-
format printing to industry experts.

And finally, communication from user to user includes
the chance to win prizes by submitting HP Designjet
success stories, as well as a user-to-user discussion
forum where users can share best practices and ask for
advice from their fellow professionals.

HP Designjet Online is available in English, German,
French, Italian, Spanish and Portuguese.