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Integrated management log, Remote support and analysis tools, Hp insight remote support software – HP ProLiant BL280c G6 Server-Blade User Manual

Page 65

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Software and configuration utilities 65

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event

with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:

From within HP SIM

From within Survey Utility

From within operating system-specific IML viewers

o

For NetWare: IML Viewer

o

For Windows®: IML Viewer

o

For Linux: IML Viewer Application

From within the iLO 2 user interface

From within HP Insight Diagnostics (on page

64

)

For more information, see the Management CD in the HP Insight Foundation suite for ProLiant.

Remote support and analysis tools

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or

upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or

HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure
maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of

hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s

service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if

configured and available in your country. The software is available in two variants:

HP Insight Remote Support Standard: This software supports server and storage devices and is

optimized for environments with 1–50 servers. Ideal for customers who can benefit from proactive
notification but do not need proactive service delivery and integration with a management platform.

HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and
proactive service support for nearly all HP servers, storage, network, and SAN environments, plus

selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight

Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight

Remote Support Advanced.

Details for both versions are available on the HP website (

http://www.hp.com/go/insightremotesupport

).

To download the software, go to Software Depot (

http://www.software.hp.com

).

Select Insight Remote Support from the menu on the right.