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Contents 4
Cabling ..................................................................................................................................... 47
SATA hard drive cabling .......................................................................................................................... 47
Optional SAS hard drive cabling .............................................................................................................. 47
Using the HP c-Class Blade SUV Cable ...................................................................................................... 48
Connecting locally to a server blade with video and USB devices .................................................................. 48
Accessing a server blade with local KVM ......................................................................................... 48
Accessing a server blade with local media devices ............................................................................ 49
Software and configuration utilities ............................................................................................... 51
Server blade deployment tools .................................................................................................................. 51
Software drivers and additional components ..................................................................................... 51
HP BladeSystem c-Class Advanced management ............................................................................... 51
Network-based PXE deployment ...................................................................................................... 52
Deployment methods ...................................................................................................................... 54
Configuration tools .................................................................................................................................. 57
SmartStart software ........................................................................................................................ 57
HP ROM-Based Setup Utility ............................................................................................................ 58
Array Configuration Utility .............................................................................................................. 60
Option ROM Configuration for Arrays ............................................................................................. 61
Re-entering the server serial number and product ID ........................................................................... 61
Management tools ................................................................................................................................... 62
Automatic Server Recovery ............................................................................................................. 62
ROMPaq utility .............................................................................................................................. 62
Integrated Lights-Out 2 technology ................................................................................................... 62
Erase Utility .................................................................................................................................. 63
Redundant ROM support ................................................................................................................ 63
USB support and functionality ......................................................................................................... 63
Internal SD support ........................................................................................................................ 64
Diagnostic tools ...................................................................................................................................... 64
HP Insight Diagnostics .................................................................................................................... 64
HP Insight Diagnostics survey functionality ........................................................................................ 64
Integrated Management Log ........................................................................................................... 65
Remote support and analysis tools ............................................................................................................. 65
HP Insight Remote Support software ................................................................................................. 65
Keeping the system current ....................................................................................................................... 66
Drivers ......................................................................................................................................... 66
ProLiant Support Packs ................................................................................................................... 66
Operating System Version Support .................................................................................................. 66
HP Smart Update Manager ............................................................................................................. 66
Change control and proactive notification ........................................................................................ 67
Care Pack .................................................................................................................................... 67
Troubleshooting .......................................................................................................................... 68
Troubleshooting resources ........................................................................................................................ 68
Pre-diagnostic steps ................................................................................................................................. 68
Important safety information ............................................................................................................ 68
Symptom information ..................................................................................................................... 70
Prepare the server for diagnosis ...................................................................................................... 70
Loose connections ................................................................................................................................... 72
Service notifications ................................................................................................................................. 72
Server health LEDs ................................................................................................................................... 72
Troubleshooting flowcharts ....................................................................................................................... 72
Start diagnosis flowchart ................................................................................................................ 73
General diagnosis flowchart ........................................................................................................... 74