HP Netserver L Server series - Manual (Page 105)

Appendix D Service and Support
99
HP products are covered on CompuServe in forums operated by independent
consultants. The NetServer section of the HPPC forum is visited regularly by HP
employees and a group of knowledgeable and friendly NetServer users. Libraries
are maintained that contain newsletters, technical articles, drivers, and other
software modules. Enter "GO HPPC" to reach the HP Systems Forum.
There are CompuServe forums covering most hardware and software
manufacturers. In addition to the HPPC forum, some other forums of interest
to HP NetServer owners include those for Banyan
® , IBM ® OS/2, Intel,
HP Peripherals, Lotus ® , Microsoft Windows NT ® , Novell ® , Oracle ® , SCO,
and Sybase ® .
See "Joining CompuServe," at the end of this appendix, to open a CompuServe
account (with a free introductory membership and free usage credit).
World Wide Web and Internet FTP
HP has a home page on the Internet World Wide Web specifically for the HP
NetServer. For information or to download drivers:
http://www.hp.com/netserver/servsup
To download HP NetServer drivers from HP via Internet FTP, enter the
following:
ftp://ftp.hp.com/pub/servers
Automated Fax
HP's automated fax system contains full product data sheets, price guides, and a
subset of the HP NetServer support information.
In the U.S., call (800) 333-1917 from a push button tone phone to request that an
index of available documents be sent to your fax machine. Call again to select the
documents that you want transmitted.
Outside the U.S. and Canada, call (208) 344-4809 from your fax machine. Use
the handset and touch-tone keyboard on your fax machine to request an index of
available documents. After you have made your choice, you are instructed to
press START on your fax machine and hang up the handset. The telephone
connection is maintained and used to send the fax to your machine. Call again
from your fax machine to select the documents that you want transmitted to you.
If you are using a fax modem instead of a fax machine, this process works only if
your fax software provides a START command.