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Hp navigator cd-rom, Compuserve discussion forum and library – HP Netserver L Server series User Manual

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Appendix D

Service and Support

98

The updates include the following:

Updates to your system software, such as BIOS and driver upgrades

Enhancements to server management tools

For a subscription form and subscription rates see:

Internet WWW: http: //www.hp.com/netserver/servsup

Fax: Call HP's fax system at (1 800) 333-1917. Outside the U.S. and
Canada, call (1 208) 344-4809 from your fax machine.

HP Navigator CD-ROM

The HP NetServer Navigator CD-ROM is an information retrieval system for
quick access to information on HP NetServers and accessories, NOS installation
and tuning, and product service and support.

Information Assistant on the HP NetServer Navigator CD-ROM gives you access
to technical and product information while you are installing and configuring
your HP NetServer using Configuration Assistant. It is also installable from the
HP Navigator CD-ROM for information retrieval from any PC running Microsoft
Windows 3.1, Windows for Workgroups 3.11, or Windows NT.

Information Assistant uses advanced hypertext techniques to make the
information easily accessible.

For subscription information on the HP Navigator CD-ROM, obtain ordering
instructions from the library at the HPPC forum on CompuServe, via HP’s World
Wide Web home page, or from HP’s automated fax system. Each of these
services is described elsewhere in this appendix.

CompuServe Discussion Forum and Library

CompuServe, the worldwide electronic information utility, provides support,
technical data, and updated software drivers for the products of over 900
hardware and software manufacturers, including Hewlett-Packard.

With a CompuServe account, you post your question publicly in a managed,
focused forum dedicated to one manufacturer or topic. People who regularly visit
that forum read your question and reply within a day or two. If the topic is
complex or controversial, an electronic discussion may start among several
people -- providing you with a group consensus.