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HP PSC 1315 All-in-One Printer User Manual

Page 71

background image

user guide

troubleshooting information

63

tr

oubl

eshooting

Some of the icons are
missing in the
hp director
(continued)

to uninstall from a Macintosh computer

1

Disconnect the HP psc from your computer.

2

Double-click the

Applications:HP All-in-One Software

folder.

3

Double-click

HP Uninstaller

.

4

Follow the onscreen instructions.

5

After the software is uninstalled, disconnect your HP psc, and
restart your computer.

6

To reinstall the software, insert the HP PSC 1310 Series CD-ROM
into your computer’s CD-ROM drive.

Note:

When reinstalling the software, follow the instructions on the

Setup Poster. Do not connect the HP psc to your computer until after
you have completed the software installation.

7

On the desktop, open the CD-ROM, double-click

hp all-in-one

installer

, and follow the onscreen instructions.

The registration screen
does not appear

Launch the Product Registration program in the HP folder on the
Windows

Start

menu. Click

Start

,

Programs

or

All Programs

(XP),

HP

,

PSC All-In-One 1310 series

,

Product Registration

.

The Digital Imaging
Monitor does not
appear in the Task
Tray

If the Digital Imaging Monitor does not appear in the Task Tray, wait
several minutes. If it still doesn’t appear, start the director to check
whether or not essential icons are there. For more information, see

Some

of the icons are missing in the hp director

on page 62.

The Task Tray normally appears in the lower-right corner of the Windows
desktop.

The installation stops
when the additional
setup instruction
screen appears, even
though the USB cable
is plugged in.

The front panel cover might not be properly attached.

follow these steps

1

Check the front panel for an error message about attaching the
front panel cover.

2

If necessary, attach the front panel cover. For more information,
see

I received a message to attach the front panel cover

on

page 64.

3

Turn off the product and then turn it back on again.

problem

possible cause and solution

HP Digital
Imaging Monitor
icon

Task Tray