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Some of the icons are, Missing in the hp director, Bed in – HP PSC 1315 All-in-One Printer User Manual

Page 70: Some of the icons are missing in the, Hp director

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hp psc 1310 series

chapter 12

62

tr

oubl

eshooting

Some of the icons are
missing in the
hp director

If the essential icons do not appear, your installation might not be
complete. The essential icons are scan picture, scan document, and
hp image zone (Windows) or hp gallery (Macintosh).
If your installation is incomplete you might need to uninstall and then
reinstall the software. Do

not simply delete the HP psc program files from

your hard drive. Be sure to remove them properly using the uninstall
utility provided in the HP psc program group.

to uninstall from a Windows computer

1

Disconnect your HP psc from your computer.

2

On the Windows task bar, click

Start

,

Programs

or

All Programs

(XP),

HP

,

PSC All-In-One 1310 series

,

Uninstall

.

3

Finally, make sure that the print driver is installed.

4

Follow the directions on the screen.

Note:

Make sure the HP PSC is disconnected from your computer

before continuing with uninstall procedure.

5

If you are asked whether you would like to remove shared files,
click

No

.

Other programs that use these files might not work properly if the
files are deleted.

6

After the software is uninstalled, restart your computer.

7

To reinstall the software, insert the HP PSC 1310 Series CD-ROM
into your computer’s CD-ROM drive, and follow the onscreen
instructions.

8

After the software is installed, connect the HP PSC to your
computer. Turn on the HP PSC by pressing the On/Resume button.
To continue with the installation, follow the onscreen instructions
and the instructions provided in the Setup Poster that came with
your HP PSC.
After connecting and turning on your HP psc, you might have to
wait several minutes for all of the Plug and Play events to complete.
When the software installation is complete, you will see a Digital
Imaging Monitor icon in the task tray.

9

To verify that the software is properly installed, double-click the
HP Director icon on the desktop. If the HP Director shows the
essential icons, the software has been properly installed.

problem

possible cause and solution