Using windows 8 reset – HP Z230 Tower-Workstation User Manual
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3.
Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4.
Under Refresh your PC without affecting your files, select Get started, and follow the
on-screen instructions.
If Windows is not responding, use these steps to start Refresh:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition: From the Start screen, type c, and
then select Computer.
NOTE:
If the HP Recovery partition is not listed, or you cannot check for its presence, you must
recover using the recovery media that you created. See
Recovery using the Windows 8 recovery
. If you did not create recovery media, you must use the Windows 8
restore media (available separately). See
Recovery using Windows 8 restore media
3.
If the HP Recovery partition is listed, restart the computer, and then press
esc
while the company
logo is displayed. The computer Startup Menu opens.
4.
Press
f11
to select the System Recovery option.
5.
Choose your keyboard layout.
6.
Select Troubleshoot.
7.
Select Refresh.
8.
Follow the on-screen instructions to continue.
Using Windows 8 Reset
IMPORTANT:
Reset does not provide backups of your information. Before using Reset, back up any
personal information you wish to retain.
If Windows is responding, use these steps to start Reset:
NOTE:
You may be prompted by User Account Control for your permission or password when you
perform certain tasks. To continue a task, select the appropriate option. For information about User
Account Control, see Help and Support: Select Start, and then select Help and Support.
1.
On the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2.
Click Settings.
3.
Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4.
Under Remove everything and reinstall Windows, select Get started, and follow the
on-screen instructions.
Backing up, restoring, and recovering Windows 8
33