HP ProLiant ML310 G4 Server - Manual (Page 54)

Troubleshooting 54
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 54 )," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page 55 )." The General diagnosis flowchart is a generic troubleshooting process to be used
when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 54 )
• General diagnosis flowchart (on page 55 )
• Server power-on problems flowchart (on page 57 )
• POST problems flowchart (on page 60 )
• OS boot problems flowchart (on page 61 )
• Server fault indications flowchart (on page 63 )
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item Refer to
1 "General diagnosis flowchart (on page 55 )"
2 "Power-on problems flowchart (" Server power-on problems flowchart " on
page 57 )"
3 "POST problems flowchart (on page 60 )"
4 "OS boot problems flowchart (on page 61 )"
5 "Server fault indications flowchart (on page 63 )"