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Resource paqs, Proliant support packs, Operating system version support – HP ProLiant ML310 G4 Server User Manual

Page 48: Change control and proactive notification, Care pack

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Configuration and utilities 48

If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware

are required. These drivers, as well as other option drivers, ROM images, and value-add software can be

downloaded from the HP website (

http://www.hp.com/support

).

IMPORTANT: Always perform a backup before installing or updating device drivers.

Resource Paqs

Resource Paqs are operating system-specific packages of tools, utilities, and information for HP servers

running certain Microsoft® or Novell operating systems. The Resource Paqs include utilities to monitor

performance, software drivers, customer support information, and white papers on the latest server

integration information. Refer to the Enterprise Partnerships website

(

http://h18000.www1.hp.com/partners

), select Microsoft or Novell, depending on the operating

system, and follow the link to the appropriate Resource Paq.

ProLiant Support Packs

PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management

agents. Refer to the PSP website

(

http://h18000.www1.hp.com/products/servers/management/psp.html

).

Operating system version support

Refer to the operating system support matrix (

http://www.hp.com/go/supportos

).

Change control and proactive notification

HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of

upcoming hardware and software changes on HP commercial products.
For more information, refer to the HP website

(

http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html

).

Care Pack

HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty

with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.

Refer to the Care Pack website (

http://www.hp.com/hps/carepack/servers/cp_proliant.html

).