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11 support and other resources – HP Insight Control User Manual

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Static IP address cannot be assigned on the destination server after migration.......................65

Suggested action......................................................................................................65

Virtual machine hosts Integrated Components that are not installed on the destination virtual
machine after migration.................................................................................................65

Suggested action......................................................................................................65

Exclamation point (!) appears on the NIC adapter in Device Manager on the migrated virtual
machine......................................................................................................................66

Suggested action......................................................................................................66

Network adapter in the destination ESX virtual machine is not initialized after a V2V
migration.....................................................................................................................66

Suggested action......................................................................................................66

Destination virtual machine fails to boot after X2V migration...............................................66

Cause.....................................................................................................................66
Suggested action......................................................................................................66

During editing of the settings of guest VMs created by server migration, an invalid OS ID
warning appears..........................................................................................................66

Suggested action......................................................................................................66

Server is unresponsive during PSP installation....................................................................67

Suggested action......................................................................................................67

Destination server still shows server migration UI but server migration wizard shows migration
completed....................................................................................................................67

Suggested action......................................................................................................67

Operating system is not booting on a destination server that has SAN disks..........................67

Suggested action......................................................................................................67

Error is displayed for a missing file system while migrated Linux OS is booted on the destination
server..........................................................................................................................67

Suggested action......................................................................................................67

Logical drives of HP Smart Array B110i SATA RAID Controller are removed ..........................67

Suggested action......................................................................................................67

Unable to download the log files from the migration wizard when using IE 9........................68

Suggested action......................................................................................................68

Microsoft Windows 2008 R2 SP1 does not boot on ProLiant BL420c Gen8 with Emulex
LPe1205A FC storage controller. .....................................................................................68

Suggested action......................................................................................................68

Source server with SLES 11 SP2 x32 OS does not boot the operating system properly after
successful migration.......................................................................................................68

Suggested action......................................................................................................68

RHEL version 6.3 (x64) operating system does not boot after migrating to HP Dynamic Smart
Array B120i/B320i Controllers.......................................................................................68

Suggested action......................................................................................................68

RHEL version 6.3 (x64) operating system does not boot as destination after successful
migration.....................................................................................................................68

Suggested action......................................................................................................69

11 Support and other resources.................................................................70

Information to collect before contacting HP............................................................................70
How to contact HP.............................................................................................................70
Registering for software technical support and update service..................................................70

How to use your software technical support and update service..........................................70
Warranty information....................................................................................................71

HP authorized resellers.......................................................................................................71
Documentation feedback....................................................................................................71
Related information............................................................................................................71

Documents...................................................................................................................71
Websites......................................................................................................................71

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