HP ENVY Recline 23-k119c TouchSmart All-in-One Desktop PC - Manual (Page 67)

If the computer still cannot connect to a WLAN, restart the wireless router. For details, see the router
manufacturer's instructions.
Network status icon is not displayed
If the network status icon is not displayed in the notification area after you configure the WLAN, the
software driver is either missing or corrupted. A Windows “Device not Found” error message may
also be displayed.
To resolve this problem, get the latest version of the WLAN device software and drivers for your
computer from
http://www.hp.com .
1. Open your Internet browser.
2. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html .
3. Click the option for software and driver downloads, and then type your computer model number
in the search box.
4. Press enter , and then follow the on-screen instructions.
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's
website for the latest software.
Wireless connection problems 61