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HP ENVY Recline 23-k119c TouchSmart All-in-One Desktop PC User Manual

Page 59

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Recovery media can also be used to customize the system or restore the factory image if you replace
the hard drive.

Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and
keep them in a safe place.

HP Recovery Manager examines the computer and determines the required storage capacity for
the blank USB flash drive or the number of blank DVD discs that will be required.

To create recovery discs, your computer must have an optical drive with DVD writer capability,
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do
not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE
(rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or
instead you can use a high-quality blank USB flash drive.

If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs, or you can obtain recovery discs for your computer from the
HP website. For U.S. support, go to

http://www.hp.com/go/contactHP

. For worldwide support, go

to

http://welcome.hp.com/country/us/en/wwcontact_us.html

. If you use an external optical drive,

it must be connected directly to a USB port on the computer; the drive cannot be connected to a
USB port on an external device, such as a USB hub.

Be sure that the computer is connected to AC power before you begin creating the recovery
media.

The creation process can take up to an hour or more. Do not interrupt the creation process.

If necessary, you can exit the program before you have finished creating all of the recovery
DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP
Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.

To create HP Recovery media:

1.

From the Start screen, type recovery, and then select HP Recovery Manager.

2.

Select Recovery Media Creation, and then follow the on-screen instructions.

If you ever need to recover the system, see

Recovering using HP Recovery Manager on page 56

.

Creating recovery media and backups

53