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HP OneView for Microsoft System Center User Manual

Page 28

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The Group Diagram view displays initials of folder names

Operations Manager groups the health components of the HP BladeSystem Management Pack
into subfolders and displays only the initial letters of the first and last health component names
within the folder. Expand the folders to view the entire health component of the management pack
for a specific health collection.

A fan or power supply icon appears when no fan or power supply is installed in the
bay slot

If a bay slot is empty, but a fan or a power supply is needed in the bay slot to maintain enclosure
total health, a red or yellow fan or power supply icon appears on the Diagram and State views.
After you make a configuration change to the enclosure, the Diagram and State views might not
reflect the state change for up to one hour. The properties of the fan of an empty bay slot fan or
power supply does not display the proper information other than the bay number.

Active Alert view displays only one alert when there are multiple device state changes

The event processing rules of this management pack are designed to consolidate similar events
and to not repeat issues. The consolidated status appears by enabling the Repeat Count property
in the Active Alerts view settings. If events are consolidated, the Alert Description in the Alert Details
pane shows the first event that was generated only. To view the most recent similar alert, click
View additional knowledge... from the Alert Details pane and select the Alert Context tab on the
Alert Properties screen.

Management console displays the same enclosure multiple times

If an enclosure is registered to multiple DMS instances, the management console might display the
same enclosure multiple times. Register different enclosures under different DMS instances to fix
this issue.

Management console does not display alerts in the Active Alert view window when
opened from the Enclosure State view

State view does not always map to alerts, and the Active Alert view window might be empty. This
is according to the design of most Microsoft management packs and the HP BladeSystem
Management Pack.

Health Explorer does not display Knowledge information for computers and certain
Windows components

Knowledge bases are components of Microsoft Management Pack and display limited or no
information.

HP Custom Data Manager cannot be used in the HP BladeSystem Management Pack

Although the HP Custom Data Manager (CDM) is accessible from the HP BladeSystem Enclosure
Group on the Diagram and State views, CDM only supports servers for custom data management.

Device Monitor (DMC and DMS) operational and usage issues

For troubleshooting information related to the DMC and the DMS, see the HP Device Monitor for
Microsoft System Center User Guide
.

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Troubleshooting